What Doing the Right Thing means for Our Quality Department

Respect, Integrity, Excellence are all terms that help make up our core values and drive our company forward. “Do The Right Thing” is the foundation of those values that keeps Son-Aero on course to achieve our mission. In this day and age of the aerospace industry, companies cannot afford non-conforming parts and delays in their processes. Doing the right thing has to become a mindset throughout our organization in order to protect our customer base.

In the Quality Department, it is essential that this motto drives the decision making of not only leadership, but down to the last inspector on the team. Doing the right thing can be a painful, costly process, but with strong customer communication, it can be navigated and ultimately appreciated. Timely delivery of project updates can help customers make adjustments and react quickly to deadlines.

We talk at length about looking at things from the customer’s viewpoint and using that to help drive our decision-making.

Son-Aero takes great pride in our core values and the quality department has taken the lead laying this foundation of our motto. Every team member is empowered to use the resources set forth by leadership to make decisions that are in our customers’ best interests. We talk at length about looking at things from the customer’s viewpoint and using that to help drive our decision-making.

Our Son-Aero quality team has a unique blend of different backgrounds, experiences, and knowledge bases. This blend has helped our team thrive and is validated by our outstanding customer quality ratings. Our quality ratings not only drive our department but have excited our customer base, increasing confidence and company visibility throughout the aerospace industry.

Quality can be infectious. Its influence can be observed throughout our company. Each employee here at Son-Aero is, in a sense, an extension of the quality department, taking pride in their work knowing it supports our aerospace and defense customers all over the globe.

Empowering people to “Do The Right Thing” gives each individual a voice to express concerns and ideas when presented with difficult issues. Knowing that no one person is above this foundational concept separates Son-Aero from our competition. This is the mindset we have adopted. This is the mindset that will take us to the next level in the aerospace industry and continue to keep customers confident in the processes and products provided by Son-Aero.

Respect, Integrity, and Excellence will continue to help drive Son-Aero forward but the quality department and the guiding principle of doing what is right will always be a core foundation we are built on.